Warranty

We stand by our products because we’ve seen, felt, and tested the difference first-hand. We work with only the best suppliers, manufacturers, and ensure the highest quality control standards throughout our supply chain.

WallRibbon fully warrants its products to be free from defect in materials and workmanship for one (1) year from date of delivery. Product defects arising from faulty materials or unsatisfactory workmanship will be replaced or repaired to a serviceable condition free of charge to the original purchaser for said time period, providing the products have been properly installed and maintained properly for their intended use.

Please note that our warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by our warranty.

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If the shipping is incorrect, we will contact you within 24 hours. You will receive a new price and the option to cancel the order with a full refund from us.
Shipping info

Our panels are W 23.622″ wide which gives a better quality and our panels are quickly assembled. To transport the panels safely, all our orders are sent on a pallet instead of a cardboard box, therefore additional shipping costs apply.

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